Privacy Policy

Effective Date: October 2025

Your Privacy Matters

Your privacy and trust are at the heart of PrimeBond’s mission.
We collect and use only the information necessary to provide a safe, personalized, and confidential matchmaking experience.

1. Who We Are

PrimeBond Matchmaking provides private, verified matchmaking services for intentional singles seeking meaningful, cross-cultural relationships.

We act as the data controller for all personal data collected through our website, application process, and communications.

📍 Location: Stockholm, Sweden
📧 Contact: support@primebondmatchmaking.com

2. What Data We Collect

We collect only what is necessary to deliver our services securely and effectively.

a) Information You Provide Directly

Identity & Contact: Name, email, phone or WhatsApp, country of residence/origin, age, gender.
Matchmaking Profile: Preferences, cultural or faith background, languages, values, deal-breakers.
Application Materials: Photos, short introductions, video verification notes, and optional ID.
Communications: Messages and feedback shared with your matchmaker via email or WhatsApp.

b) Data Collected Automatically (via Website)

Device and browser type, IP address, time zone, and general analytics.
Basic cookies for site functionality and analytics (see Cookies & Analytics).

c) Data from Third Parties (with Your Consent)

Payment confirmation from PayPal or Stripe (no full card numbers stored).
Limited engagement data from Google or Meta for ad performance.
Verification notes from local representatives (e.g., ID verification).

3. How and Why We Use Your Data

We process your personal data for the following purposes:

Service Delivery & Verification: To process applications, verify members, and manage introductions.
Safety & Fraud Prevention: To ensure all profiles are genuine and protect members.
Customer Support & Service Updates: To improve and personalize your experience.
Legal Compliance: To meet legal, tax, and regulatory obligations.

💡 We process all data ethically and only for the purposes you consented to.
We do not sell, rent, or share your data for marketing.

4. Sharing Your Data

To deliver our services effectively, we work only with a small network of trusted and verified partners.

We may share limited data with:

Payment Processors: PayPal, Stripe — to process payments securely.
Hosting & Analytics: Hostinger — for site hosting and technical analytics.
Verification Partners: Vetted local representatives for ID and background confirmation.
Communication Providers: Email and WhatsApp for member coordination.
Legal Authorities: Only when required by law or to protect client rights.

All partners are contractually bound to protect your information and use it solely for PrimeBond services.

5. International Data Transfers

As an international matchmaking service, data may be processed within the EU/EEA, UK, US, or Africa.
We apply strict safeguards — including Standard Contractual Clauses — to ensure your data remains protected wherever it is processed.

6. Data Retention

Inactive applicants: Retained up to 12 months after last contact.
Active clients: Retained for the duration of your plan + 24 months for service and safety records.
Payments & Accounting: Retained as required by law (typically 7 years).

You may request deletion of your data at any time by contacting us.

7. Your Rights (EU/EEA and Similar Regimes)

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (if consent is the legal basis).

📧 Contact: hello@primebondmatchmaking.com

We respond to all privacy-related inquiries within 7 business days.
You may also lodge a complaint with your local data protection authority.

8. Security

We use strong technical and organizational measures to protect your data — including encryption, restricted access, and verified partners.
While no system is 100% secure, we continuously monitor and enhance our safeguards.

We also conduct periodic audits to maintain the highest standards of confidentiality.

9. Eligibility & Sensitive Data

Our services are for adults aged 25 and above.
You may optionally share sensitive data (e.g., faith, cultural background) to improve compatibility.
Such data is processed only with your explicit consent and never shared publicly.

10. Cookies & Analytics

We use minimal cookies to ensure secure and efficient site performance.

Essential cookies: Required for core functionality and security.
Analytics cookies: Used anonymously to understand site traffic and improve experience.

We do not use marketing, tracking, or advertising cookies.
If we ever introduce such tools, we’ll display a cookie consent banner and obtain your clear permission first.

You can control or delete cookies anytime through your browser settings.
Disabling essential cookies may affect how the website performs.

11. Third-Party Links

Our website may contain links to external platforms (e.g., social media).
PrimeBond is not responsible for the privacy practices of those websites. Please review their policies before sharing information.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect service or legal changes.
The most recent version will always appear here with a new “Updated” date.

13. Payments & Verification

We use trusted third-party providers such as Stripe and PayPal to securely process payments and identity verification.
All information collected during these processes is encrypted and used solely for verification and membership purposes.
PrimeBond never shares or sells member data, and all verification details are handled in strict confidentiality.

14. Contact Us

For any questions about this Privacy Policy or how we handle your data:
📧 support@primebondmatchmaking.com
📍 PrimeBond Matchmaking, Stockholm, Sweden

Cookie Policy

(This section forms part of our Privacy Policy.)
Effective Date: October 2025

PrimeBond Matchmaking uses cookies and similar technologies to ensure our website functions securely and efficiently.

We only use:

Essential cookies : for site operation and account security.
Analytics cookies : to understand anonymous visitor patterns and improve our platform.

We do not use cookies for marketing, profiling, or selling data.

If marketing cookies are ever introduced, we will display a cookie consent banner and obtain your explicit approval before activation.

📩 For cookie-related inquiries: support@primebondmatchmaking.com

Note

PrimeBond Matchmaking is committed to protecting your privacy with transparency, integrity, and care. Ensuring every client’s experience remains confidential, secure, and respectful.